Your Symphony on Your Schedule!
It is as simple as can be: pay $9 each month, automatically charged to your payment method, and you can enjoy an unlimited number of concerts in the ASO Masterworks, Pops Live!, River Rhapsodies, or any other concert that is part of a regular ASO subscription series!
To use your membership:
Select the concert(s) you want to attend.
Choose your seats and log into the ticketing portal with the same email you used to sign up for your membership.
The system automatically recognizes you as a member - just check out, confirm your free tickets, and enjoy the flexibility of a Concert Membership!
Includes a benefit of one (1) free ticket* to every ASO regular season concert upon request. For your convenience, the low fee of $9 is billed automatically each month.
*tickets must be requested
*based on availability
*concert membership benefits do not include A+ or A price tiers
ASO Concert Membership Frequently Asked Questions
What does “an unlimited number of concerts” mean?
For only $9 per month, you can see as many regular ASO concerts as you want—it is your choice!
Which concerts can I attend with my concert membership?
Your concert membership grants you access to all regular ASO subscription concerts. These include any concert in the Masterworks, Pops Live!, River Rhapsodies, or Intimate Neighborhood Concerts series.
So I don’t have to pay for a ticket to each concert I attend, it is just included in my monthly dues?
Yep! You pay only $9 per month to attend as many concerts as you want, no additional ticket charges apply.
I just ordered my concert membership. Can I start attending concerts immediately?
Once your order has been received and processed, we’ll send you a confirmation email and you can start reserving your seats! Beginning on Labor Day, members may begin reserving seats to any subscription concert in the season!
This is such a great deal – what’s the catch?
There is no catch! The ASO is committed to making our concerts as accessible as possible to our community.
Do I need to reserve tickets, or can I just show up at a concert?
You can do either! Choose your own seats online in advance whenever you want to attend a concert or just show up at a concert and inquire about seat availability at the box office. Seating is subject to availability, so reserve early for the best seats.
How do I reserve seats?
Once you sign up, your membership will become active within three business days. If you want to reserve your seats immediately, call the box office for assistance. Once your membership is active you can reserve your seat in advance by logging in to your ASO account at arkansassymphony.org and selecting seats to the concerts you want to attend. When you are logged in, the website will recognize that you are a member and you will be able to reserve your seats free of charge. You will then receive your tickets via email or regular mail, or you can pick them up at will call if your concert is coming up soon.
If you don’t want to reserve seats in advance, you can show up at a concert and inquire about seat availability at the Box Office. The Box Office staff will look up your account to verify that you have an active concert membership and will help you find a seat if there are any available for that concert. The best way to ensure you can get a seat for the concerts you’d like to attend is to reserve your seats in advance online. You can also reserve seats by calling our Box Office at 501-666-1761, ext. 1. Detailed instructions can be downloaded here.
If I have a 2, 3 or 4-person concert membership, can one person reserve the seats for each person in the family who has a membership?
Yes! Here’s an example: If there are two people in your family who want to attend ASO concerts together, you can order a 2-person membership for $18 per month ($9 per person). When you log in to your ASO account at arkansassymphony.org, one person in your group can select up to two seats per concert (one for each person in your membership) so you can reserve both seats at the same time.
Am I guaranteed a seat?
Seating is subject to availability. Reserve your seats in advance for best availability. If a concert you want to attend is sold out, you can choose from dozens of other concerts to attend throughout the season, or you can keep trying to get tickets to the sold out concert as tickets are often turned back by others who are no longer able to attend.
If I really like my seats, can I get the same seats at all the concerts I attend?
Only set package season ticket holders are guaranteed the same seats to every concert in their package. If you reserve your seats early, you might be able to reserve the same seats at some of your concerts. However, members are not guaranteed same seats for every concert.
I want to attend every concert! Can I reserve seats for every single concert at one time?
Yes, as long as the tickets are available when you do so!
Why can’t I find my name on the individual donors list?
Your monthly Concert Membership fee gets you access to as many concerts as you’d like to attend. It is not a donation to the ASO. If you’d like to make a tax-deductible donation, please visit www.arkansassymphony.org/donate
When will my credit card be charged?
Your credit card will be charged immediately. Your credit card will then be charged once per month on the same date of your initial membership purchase (i.e. if you order your membership on the 5th of the month, you will be charged on the 5th of every month thereafter). We auto bill your credit card every month, on the same day of the month that your concert membership was activated.
What if I change my mind and want to cancel my membership?
You may cancel your membership at any time - just contact the Box Office at 501-666-1761, ext. 1. Please note: if you cancel your membership within the first 6 months, there will be an early-cancellation fee of $50. After 6 months there is no fee to opt out at any time.
What if I can’t make it to a concert I have reserved tickets for?
If you cannot attend a concert, please turn back your tickets so that others may attend. No need to exchange your tickets into another concert – you can just turn back your tickets for the concert you are unable to attend and then reserve tickets to a different concert by logging in to your account at arkansassymphony.org.org. Turning back your tickets is quick and easy—just visit arkansassymphony.org/turnback or call our Box Office at 501-666-1761, ext. 1. Please note: If you miss 5 concerts without turning back your tickets, you will be moved to a will-call-only membership, which means you will only be able to reserve seats in person at the Box Office the day of the concert.
Why do I have to provide you with an email address?
All communications about concerts and membership benefits will be sent via email. We’ll send you emails about upcoming concerts you can attend with your membership, as well as courtesy reminder emails when you have tickets for a concert that is coming up. Concert reminders come complete with information about the program and alerts when events or construction downtown are expected so you can allow extra time to get to the venue. Communicating via email allows us to get information to you as quickly as possible and saves on paper waste. It is the best way to keep you in the know about your concert membership.
Have additional questions?
Please contact us at firstname.lastname@example.org or 501-666-1761, ext. 1, and we’ll be happy to assist you.